When We Are Closed

Health advice & information available 24 hours a day from NHS Direct.
You can use;
• NHS direct online at www.nhsdirect.nhs.uk
• NHS Direct Interactive on digital satellite TV
• NHS Direct telephone service Call 0845 4647

Complaints Procedure
We aim to provide a high level of pharmaceutical care. If you are unhappy with any aspect of our service please discuss the matter with Mr G. Ray, Senior Pharmacist. If the problem is not resolved to your satisfaction or you feel unable to discuss this with the pharmacist in charge, you should contact PALS (Patient Advisory Liaison Service) on 0200 5874132. If the matter is still not resolved you should write to; The Complaints Manager, Complaints Department, Norfolk PCT,
St. Andrews House (Northside), St. Andrews Business Park, Norwich, NR7 0HT